FAQs

What is Now Locate?

Now Locate is a simple service that allows registered users to submit a mobile number and view the location of that phone on a map. It is particularly useful to people who habitually forget to pick up their phone when leaving places (home, office, bar etc), and who want to check if the phone has been left somewhere, or stolen.

How does Now Locate work?

Now Locate uses a variety of technology to locate a handset. Primarily we use cell-ID to locate a mobile phone to within a certain transmission cell. Accuracy is greater in areas of high population density (e.g. large towns and cities), and reduces as population density reduces (e.g. in the countryside).

If the phone is switched off we have the function to send an alert and then locate the phone when it is switched on. We also have the ability to call the handset periodically and if answered we provide automated instructions on how to return the phone for a possible reward.

Do you have an app I can install?

You don't need an app for Now Locate. The site is fully accessible through a mobile browser, but if you want a shortcut to your account, simply click the browser menu button, and then select "Add to homescreen" (or similar option). This will create a "web app" for your phone for easy access to Now Locate.

How long does it take to find a phone?

Our phone location tool works almost instantly. We get the location data direct from the mobile networks, and this is updated constantly.

Will Now Locate work with any phone?

Now Locate will not work with landline numbers. It will only give the location of mobile phones registered to a UK mobile cell network. Now Locate does not require the user to install any apps or other software. Now Locate works cross-platform, which means it can work on Android, iPhone, Windows Phone, and older basic phones.

Can I use Now Locate to track people without them knowing?

Only registered users can use the Now Locate tracking tool. A mobile phone must be verified with us before it can be tracked.

For security reasons, each time a number is located a free notification SMS text message is sent to that number.

How many phones can I track?

You can track up to 5 mobile phones with your Now Locate account.

How do I track another phone?

Simply log into your account, and then enter the phone number of another phone into the "Add another phone" form. Each new phone will be sent a free code in a text message, and you will need to enter the code into this website to confirm you own the phone.

How do I join?

Click here if you want to track a mobile phone.

What are the T&C's?

Click here to read our terms and conditions on using the Now Locate service.

How do I cancel my account?

We'd be very sad to see you leave, but there are no minimum term contracts here, so you are free to leave whenever you choose. Simply login and go to the Account Info page and click the "Close account" button.

I have another question. How do I contact you?

Visit our Contact page if you would like to email one of our helpful customer service representatives.